The purpose of this document is to describe who we are, how we think, and how we work together. While it was designed as an internal reference to be used by all of our teams, we decided to make it public so that candidates can get an idea of what they can expect from us.
If you are considering working with us, this document is a fairly accurate description of what you should expect and will experience after joining the team. Use it to help make your decision. We can certainly offer you an exciting job, but what’s most important is that you feel comfortable with how we behave and work.
This document was created at the same time as the company itself and will improve and evolve as we grow.
Every group is created around a set of values,
principles and common rules.
Here are a few of them.
Human beings are social animals who like to connect and share. We live in a world where technology is becoming more and more prevalent. Some people see this evolution as a dehumanization of society. We see it as an historical opportunity for human beings to connect easily, break down the walls of old hierarchies, and afford more opportunities and social justice.
We value discussion, intelligence, design, and more broadly, all forms of art. We use technology as a tool, and not as an end in itself, to simplify life.
We are human beings doing work for other humans. We like to help and delight people. We care.
We work with people who enjoy working in teams and believe that the whole is larger than the sum of its parts. We value people who put the spotlight on the team rather than on themselves. We like honesty and altruism.
We work as a team. If we have to choose between the team and an individual, we always choose the team.
Trust is the basis of any relationship. Deep trust doesn’t happen overnight. It needs to be built over time, but we do our best to nurture the process and make it easy. We tend to trust people readily and expect trust to grow naturally and quickly.
We don’t compromise on trust, though. Break the trust once and don’t be surprised to start from scratch. So, keep your promises. Commit. Help others. Be there. Give your best.
Transparency comes together with trust. Team members make all internal activities completely accessible to the entire team: meeting reports, discussions, roadmaps, releases, etc. Nobody should encounter any friction in accessing information. We trust everybody to make the best use of the information at their disposal.
We try to have the highest ethics, to be honest and open-minded at all times. We always seek excellence and try to produce the best work possible given the constraints we have. We are diligent and pay attention to detail.
High expectations work both way. The company and the team have high expectations of every team member, but team members should also have high expectations of the company and how it behaves both internally and externally.
There is no such thing as a “simple job”. Being excellent in any job is complex.
If you want to do things well and achieve a high level of expertise, get to the top of your game, seek excellence, you need to master every detail. You need to understand the problem inside and out. The path is difficult and takes time.
It is important then to be humble and to be comfortable with the complexities we are faced with. Even for things that look easy, you should never underestimate or oversimplify. Instead, you must try to understand all the subtleties. It is easy to think that something should be simple to do; it is much harder to actually do it well.
We believe it is always quicker to take the time to properly think about a problem before solving it. We understand the extraordinary value of focusing on something during an uninterrupted period of time.
This is the most important, of course. Do what you love to do. We will succeed because we are happy, not the contrary.